FAQ

All you have to do is go to the site, explore the different categories and choose the items you and your family need for perfect sun protection. Select a color and size and click Add to Cart. From there you go to the checkout, and choose a shipping method and a payment method – and that’s it. The package is on its way.

Depending on which shipping method you choose, We are sending the goods from our warehouse in Israel, We are packing the goods at our warehouse ASAP but We offer few shipping options, The regular shipping can take 10-20 working days – depands on the Regular Air Shipping by post to your country, EMS shipping 5-8 working days to USA /Canada / Europe and 8-14 to Otherplaces around the world. FDX / DHL will take about 3- 6 working days. The conting starts after they will pick it from our warehouse

When you fill in the details of the order it is important to make sure that you fill in the details correctly, a mobile phone must be entered , Also Please double check the email address you type at the order, The soon as we will finish the packing we will send you an email with the tracking info. (It might get into your spam folder so please check there as well within 1-2 days after you placed the order. Shipping depands on the method you choose. If you do not see the email with the tracking number – Please send us an email to sunway@uvsunway.com with your name and your order number

No problem! You can change the color and size or return and get the product value back as long as you did not used the item and all the hang tags are connected to it. Please send us an email – We will guide you , The shipping cost of exchange and returnes are not included in the price of the order

Depands on the shipping you will choose for the way back. Please check that from your side.

In the swimwear category, it is recommended to choose a size that will be tight to the body in a relaxed way. When choosing pants, it is very important to note that you did not choose a size that is too small. The fabrics are radiation-blocking and chlorine-resistant but have almost no stretch. Choosing a size that is too small in the pants will lead to pressure near the seams that connect the clippings and if the pressure is too great (i.e. if the size is too small) even to create small holes near the seam. Swimshirts should be chosen in a relaxed tight size – too large a size will swell “like a balloon” in the water. In the traveler’s clothing category we recommend ordering your normal size. Our sizes tend towards American sizes and are relatively “generous” in size. Each category incorporates a size table that is adapted to Israeli measurements.

Undoubtedly. The site is secured using the SSL protocol – that is, all communication between your browser and the site (the web server that hosts the pages) is encrypted – so that the information transmitted between the browser and the site cannot be decrypted. The site meets the strictest security standards, so you are guaranteed that the buying process is done in the most secure and confidential way.

Such an error is associated with an antivirus installed on your personal computer. Usually, the message appears when the antivirus has expired. The antivirus license must be renewed, or ordered from another device on which it is not installed.

Undoubtedly! They also strengthen visual visibility, pride in the unit and a sense of belonging, and also impart smart habits in the sun.
Many have been enjoying the advantages of local production for several years, enabling the production even in relatively small quantities of shirts made of radiation-blocking fabrics with private logos. Prints can be incorporated on the front of the shirt, on the back, on the collar and along the sleeves. You can order sponsorship jerseys, shirts and hats for cruises and special events, you can contact us by phone at +972-9-7447767 or send an email sunway@uvsunway.com

Swimwear – chlorine, salt and sweat are enemies of the swimsuit, in order to enjoy the swimsuits for a long time, it is recommended to wash the swimsuits after using running water with a little body soap or hair shampoo, squeeze excess water and let dry the shade. We recommend not soaking in a tub or washing in a washing machine. Do not store a wet swimsuit in a bag (not even “only for fifteen minutes” – this short time when a swimsuit lies wet in the bag can be very harmful alone – if you washed your swimsuit after using the pool – please wrap it in a towel until you reach the house and you can place it to dry in a ventilated place). Rough surfaces will damage the smooth texture of the fabric and lead to the appearance of “rolls” in the fabric – the swimsuit is suitable for use in seawater / pool and also sand and grass will not damage the smooth texture but rough water slides, rough granolite that sometimes exists around pools, various squats that will catch the fabric – will injure the fabric and therefore it is better to avoid such an unfortunate encounter. The radiation-blocking fabrics with the maximum degree of protection from the sun are knitted in a multi-layered manner – sometimes after a fun wallowing in the sand, grains of sand will be caught in the fabric. It is recommended to wash the swimsuit with a strong stream of water from the inside out. If small black dots of sand grains still appear in the thickness of the fabric – when the swimsuit is dry, it is recommended to stretch the area slightly and use your thumbs to “bounce” out the trapped grains of sand. There is no need to apply sunscreen to all areas of the fabric covered by the swimsuit – the fabric blocks radiation to a higher degree than any cream – and also keep in mind that the creams tend to stain the swimsuits in a way that you will not always be able to clean easily. In case of hard stains from fruit/chocolate/tar, it is recommended to consult dry cleaning laundries that in most cases will be able to save the swimsuit with the help of designated cleaning agents.

We manufacture a wide range of hats, some suitable for water-soaked use in the sea and pool and some not. Legionnaire hats in baby/children/junior sizes are definitely designed for daily sun protection and for use in the sea and pool. The fabrics are resistant to chlorine – it is recommended at the end of use to rinse with running water and let dry the shade when the visor is in a straight position. Wide-brimmed hats for babies with the hoop in the perimeter – suitable for daily protection from the sun and for wet uses in the sea and pool – make sure not to fold the hat to prevent breaking of the plastic hoop in the perimeter. Adult hats – some are suitable for daily “land” protection from the sun and for use in the sea and pool, but some are not. It is recommended to read the instructions that refer to each type of hat on its label, a blanket recommendation for all hats – do not wash in a washing machine. If you are unsure and want personal advice please send us an email sunway@barak.net.il.

Bamboo shirts – can be washed in a washing machine with cold washing but not dried in the dryer. (Drying in the dryer will lead to shrinkage of the fabric) Hiking shirts and pants – can be washed in a washing machine – we recommend after that to simply “shake” and hang to dry in a ventilated place – so you will not have to iron the items. If you do decide to iron – be aware that too much heat in the iron can damage the fabric.